Refund & Return Policy

At Vividmanstyle, your satisfaction is our top priority. We want you to love your new look as much as we do. If you are not completely satisfied with your purchase, our 40-day return policy is designed to be as seamless as our style.

✨ Policy Highlights

Return Window: 40 days from the date of delivery.
No Restocking Fees: We do not charge any hidden processing fees.
Refund Method: Credits are issued to your original payment method.
Condition: Items must be in original, unworn condition with all original tags attached.

1. Return Eligibility

To ensure a successful return, your items must meet the following criteria:

Unworn Condition: Items must be unworn, unwashed, and free from any odors (perfume, smoke, etc.).
Original Packaging: Items must be returned in their original packaging with all tags attached.
Non-Returnable: Items marked as "Final Sale" cannot be returned unless they arrive defective.

2. The Return Process

Step 1: Request Authorization: Email support@vividmanstyle.shop with your Order Number and the reason for the return. Our team will provide a Return Authorization (RA) number within 24–48 hours.
Step 2: Pack Securely: Pack your items securely in the original shipping box. Clearly write the RA number on the outside of the package.
Step 3: Ship Back: Ship the package to our warehouse address below. We recommend using a trackable shipping service, as we are not responsible for items lost in transit.

3. Return Shipping Costs

Customer Responsibility: For "Change of Mind" returns (e.g., size exchange or style preference), the customer is responsible for return shipping costs. We do not deduct any processing fees from your refund; you receive the full purchase price back.
Our Responsibility: If the item is defective (e.g., stitching errors, fabric damage) or we sent the wrong item, we will provide a prepaid shipping label at no cost to you.

4. Refunds & Processing

Once your return is received, our quality control team will inspect the item within 3–5 business days. Upon approval, your refund will be automatically applied to your original payment method (PayPal, Venmo, or Credit Card) within 7–10 business days.

5. Exchanges

We do not offer direct exchanges. To get a different size, color, or style, please return your original item for a refund and place a new order on our website. This is the fastest way to secure your new favorite pieces!